Privacy Policy

Here is a clean, simple, South-Africa-friendly Privacy Policy you can use for eaglemotors.co.za.
It’s written in plain English, suitable for auto-spares / car-sales businesses, and covers POPIA requirements.

You can copy/paste directly into your website.


Privacy Policy – Eagle Motors Durban

Last updated: [Insert Date]

At Eagle Motors Durban, we respect your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
This Privacy Policy explains what information we collect, how we use it, and what rights you have.


1. Information We Collect

We may collect the following information:

1.1 Personal Information You Provide

  • Your name

  • Phone number

  • Email address

  • ID/registration info (if you apply for vehicle finance or submit ownership documents)

  • Delivery or physical address

  • Any information you send via our WhatsApp, contact forms, or email

1.2 Website & Technical Data

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • How you arrived on our site

  • Basic cookies for functionality and analytics

We do not collect sensitive or unnecessary personal information.


2. How We Use Your Information

Your information is used to:

  • Respond to enquiries

  • Provide quotations

  • Process vehicle sales, purchases or part orders

  • Improve our website and services

  • Arrange deliveries or collections

  • Send order updates or communication you requested

  • Prevent fraud or misuse of our site

  • Comply with legal obligations

We do not sell or rent your information to any third parties.


3. Sharing of Information

We may share your information with:

  • Payment providers (e.g., Payfast, Ozow, Yoco)

  • Delivery partners

  • Automotive finance partners (only if you apply)

  • Service providers that assist us with hosting, analytics, or website functionality

  • Law enforcement if legally required

All third parties only receive the minimum information required for their function.


4. Cookies

Our website uses basic cookies to:

  • Improve performance

  • Analyse usage

  • Remember your preferences

  • Support website security

You can disable cookies in your browser at any time.


5. Data Security

We take reasonable technical and organisational measures to protect your personal information from:

  • Loss

  • Misuse

  • Unauthorised access

  • Disclosure

However, no website or online system can be completely secure.


6. Your Rights Under POPIA

You may:

  • Request access to your personal information

  • Ask us to update or correct your details

  • Request deletion of your information where legally possible

  • Withdraw consent for marketing communication

  • Lodge a complaint with the Information Regulator

Contact details at the end of this policy.


7. Retention of Information

We only keep personal data for as long as necessary:

  • To complete your order or enquiry

  • As required by law (e.g., vehicle sale documents must be kept for a certain period)

After this period, data is safely deleted.


8. Links to Other Websites

Our website may contain links to external sites.
We are not responsible for the privacy practices of other websites.


9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Eagle Motors Durban
Email: eaglemotorcity@gmail.com
Phone/WhatsApp: 083 620 7511
Address: 152 Sirdar Road, Clairwood, Durban, South Africa